Effective Date: February 28, 2025
Last Updated: August 24, 2026
At Pick Plant Prune, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, contact us or use our services.
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Mailing or service address
Information submitted through our contact forms
Information provided when requesting a quote, booking a service or communicating with us
Information provided through our Jobber integration
Other information you choose to provide to us
We may also automatically collect certain non-personal or technical information when you visit our website, including:
IP address
Browser type
Device and operating system information
Pages visited and interactions with our website
Referring website or source
General website usage and analytics information
You may browse our website without directly providing personal information.
Information collected through our website or services may be used to:
Respond to inquiries and quote requests
Schedule and provide services
Manage customer relationships through Jobber
Communicate with you regarding appointments, services or requests
Process service-related transactions
Improve our website, services and customer experience
Understand how visitors use our website
Maintain the security and operation of our website
Send promotional or marketing communications where you have provided consent
Comply with applicable legal and regulatory requirements
We will only use personal information for the purposes for which it was collected or as otherwise permitted or required by law.
We may use your email address to respond to inquiries, provide information about requested services, send appointment or service updates, and communicate other information related to your relationship with Pick Plant Prune.
We may also send marketing or promotional communications where you have consented to receive them.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
Our website may use cookies and similar technologies to improve functionality, understand website traffic and provide a better user experience.
Cookies are small files stored on your device that allow websites and service providers to recognize your browser and remember certain information.
We may use cookies and analytics technologies to:
Understand how visitors use our website
Remember certain website preferences
Measure website traffic and performance
Improve website functionality and content
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
We may use trusted third-party service providers to help operate our website and business. These may include:
Jobber for customer relationship management, quotes, scheduling and service administration
Website hosting and security providers
Analytics services
Payment processors
Email and communication providers
Marketing platforms
These third-party providers may process personal information as necessary to provide their services to us and may have their own privacy policies and data-handling practices.
Pick Plant Prune does not sell your personal information.
Where online or electronic payments are available, payment information may be processed through third-party payment processors.
Pick Plant Prune does not intentionally store complete credit card information on this website. Payment providers are responsible for handling payment information according to their own security and privacy practices.
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration or loss.
Our website uses secure technologies where appropriate, including encrypted connections. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We do not sell or trade your personal information.
We may share information with trusted third-party providers when necessary to operate our website, conduct our business or provide services to you.
We may also disclose information where required or permitted by law, including where reasonably necessary to comply with a legal obligation, protect our rights or property, prevent fraud or protect the safety of Pick Plant Prune, our customers or others.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable business, legal, accounting or regulatory requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.
Subject to applicable Canadian privacy laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent where processing is based on consent
Request deletion of certain personal information, where applicable
Opt out of marketing communications
To make a privacy-related request, please contact us using the information below.
Pick Plant Prune handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.
We collect, use and disclose personal information only for appropriate purposes and in accordance with applicable consent and privacy requirements.
Our website may contain links to third-party websites or services. These websites operate independently from Pick Plant Prune and may have their own privacy policies.
We are not responsible for the privacy practices, security or content of third-party websites.
Please also review our Terms and Conditions, which govern the use of the Pick Plant Prune website.
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or legal requirements.
Any updates will be posted on this page with a revised effective or last-updated date.
If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact:
Pick Plant Prune
Email: hellothere@pickplantprune.com
By using this website, you acknowledge this Privacy Policy and the practices described above.